About MistriGrid
Our Vision
To become the most trusted and accessible service platform, empowering millions of service professionals while bringing reliable, verified services to every doorstep — regardless of technical expertise or location.
Our Mission
MistriGrid bridges the gap between service providers and customers through a platform that works the way people naturally communicate — via calls, WhatsApp, or apps — in their preferred language. We verify, insure, and empower service professionals while ensuring customers receive safe, quality service every time.
What Makes Us Different
Smart AI streamlines booking, reduces friction, and learns what customers and professionals need.
Designed for phone-first users, not just app-savvy customers. No smartphone required.
Every professional shares a government ID and photo at sign-up, and our team reviews these documents before they can accept jobs.
Submit a request via app, phone call, or WhatsApp — whichever is easiest for you.
Communicate in Hindi, Punjabi, English, or any language you are comfortable with.
No hidden charges, no surprises.
Corporate Office
MISTRIGRID PRIVATE LIMITED
SCO 10, 1st Floor, Opposite Indian Bank,
Kaithal Road, Cheeka,
Tehsil Guhla, Distt. Kaithal,
Haryana - 136034, India
Phone: +91 98966 17553
Email: support@mistrigrid.co.in
CIN: U62099HR2026PTC142870
Grievance Redressal
In accordance with the Digital Personal Data Protection Act, 2023, the IT (Reasonable Security Practices) Rules, 2011, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer for MISTRIGRID PRIVATE LIMITED can be contacted using the details below. To ensure a documented record of your complaint, grievances should be submitted in writing by email.
What this channel is for: statutory grievances — complaints about unlawful or harmful content on the platform, privacy or personal-data concerns, unfair trade practices, deficient service delivery, refund or return disputes, misleading claims, or violations of the applicable Rules. Not for technical support: for account, booking, app or login help, please contact support@mistrigrid.co.in instead.
Grievance Officer: Vinod Kumar
Email: grievance@mistrigrid.co.in
Address: SCO 10, 1st Floor, Opposite Indian Bank,
Kaithal Road, Cheeka,
Tehsil Guhla, Distt. Kaithal,
Haryana - 136034, India
Acknowledgement: Within 48 hours of receipt
Resolution: Within 30 days (one month) of receipt