Terms & Conditions

Acceptance of Terms

By using MistriGrid — whether as a customer requesting a service or as a service provider registering on the platform — you agree to these terms. If you do not agree, please do not use the platform.

Use of the Platform

MistriGrid connects customers with verified local service professionals. You agree to use the platform only for lawful purposes and not to misuse, impersonate, or attempt to harm other users or the platform itself.

Service Provider Obligations

Service providers must submit accurate personal details and genuine documents during registration. Providing false information will result in immediate removal from the platform. Providers are responsible for delivering services professionally and safely.

Privacy & Data

MistriGrid collects contact details and identity documents solely to verify providers and facilitate service bookings. Your data is not sold to third parties. By registering, you consent to MistriGrid storing and processing your information for these purposes.

Limitation of Liability

MistriGrid acts as a facilitator between customers and independent service professionals. We are not liable for the quality, safety, or outcome of any service provided. Customers are advised to verify the work before making payment.

Changes to These Terms

MistriGrid may update these terms at any time. Continued use of the platform after changes are posted means you accept the updated terms.

Contact Us

For any questions about these terms, write to us at {contactEmail} or visit our About Us page for our office address.